Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Shipping Coverage
We currently ship across India.
Shipping availability may vary depending on the delivery location.
Estimated Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Non-Metro Cities: 5–10 business days
- Remote Locations: 7–15 business days
Delivery timelines are estimates and may vary due to factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on selected orders, promotions, or order values.
Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Government restrictions
- Logistics partner delays
- High order volumes
We are not liable for delays caused by circumstances beyond our reasonable control.
Failed Delivery Attempts
If delivery fails due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-shipment.
Damaged Packages
If the package appears damaged upon delivery:
- Take photographs immediately.
- Contact within 48 hours of delivery.
Claims submitted after this period may not be accepted.
Contact Us
You can write to us at support@antarascloset.com
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